1. General provisions
These General Terms and Conditions (hereinafter: the Terms) govern the use of the website www.doministudio.hr and the business relationship between DOMINI Studio d.o.o. (hereinafter: the Service Provider) and users of the services (hereinafter: the User or Client).
By using the website and/or submitting an inquiry, order, or request for a quote, the User confirms that they are familiar with these Terms and accept them in full.
2. Service Provider information
DOMINI Studio d.o.o.
Registered office: Diogeneševa ulica 15, 10020 Zagreb
OIB: 84602559217
E-mail: info@doministudio.hr
Web: https://www.doministudio.hr
3. Description of services
DOMINI Studio d.o.o. provides services in the areas of:
- website and e-commerce development
- development of custom applications
- business system integrations
- development and implementation of AI assistants and AI agents
- consulting and technical support
The detailed scope of each service is defined by an offer, contract, or written agreement with the Client.
4. Inquiries and offers
By submitting an inquiry via the contact form, e-mail, or other communication channels, the User does not assume any obligation.
Any offer issued by DOMINI Studio d.o.o. is valid exclusively for the period stated in the offer, unless explicitly agreed otherwise.
5. Conclusion of contract
A contractual relationship is established by:
- acceptance of the offer by the Client (in writing or by e-mail), or
- the conclusion of a separate contract between the Client and the Service Provider
The contract is concluded in Croatian or English.
6. Prices and payment
Service prices are expressed in euros (EUR), unless stated otherwise.
Payment methods, deadlines, and any advance payment are defined in the offer or contract.
DOMINI Studio d.o.o. reserves the right to suspend work on the project in case of delayed payment.
7. Client obligations
The Client undertakes to:
- provide accurate, complete, and timely information necessary for project execution
- ensure timely feedback and approvals
- comply with agreed deadlines and payment terms
DOMINI Studio d.o.o. shall not be liable for delays or deficiencies resulting from the Client’s failure to cooperate in a timely manner.
8. Intellectual property
All materials, solutions, code, design, and documentation remain the property of DOMINI Studio d.o.o. until full payment of the agreed price, unless otherwise defined by contract.
Upon settlement of all obligations, the Client acquires the right to use the delivered solution for the agreed purpose.
9. Limitation of liability
DOMINI Studio d.o.o. shall not be liable for:
- indirect damage, loss of profit, or business interruption
- damage arising from the use of third-party tools, platforms, or services
- temporary unavailability of the website or systems
All services are provided with due professional care, but without a guarantee of uninterrupted or flawless operation in all circumstances.
10. AI solutions and data
AI solutions are developed according to the agreed functionality.
DOMINI Studio d.o.o. does not assume responsibility for business decisions made solely on the basis of AI output.
Client data is used exclusively for the purpose of delivering the contracted service, in accordance with applicable data protection regulations (GDPR).
11. Amendments to the Terms
DOMINI Studio d.o.o. reserves the right to amend these General Terms and Conditions at any time.
Amendments enter into force upon publication on the website.
12. Governing law and jurisdiction
These Terms are governed by the laws of the Republic of Croatia.
Any disputes shall be subject to the jurisdiction of the competent court in Zagreb.
